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Privacy Policy
Updated: February 13, 2024
SimpleEtaxFiling takes your privacy seriously, and implemented this Privacy Policy to keep your personal and financial information secure and to provide you with detailed information about our policies and procedures regarding the collection, storage, and use of information we collect on our Website and Mobile applications.
This Privacy Policy applies to the website, www.simpleetaxfiling.com, and all subdomains (collectively, the “Website” or “Site”), and all products, portals, services, and interactive features, or other services controlled by Simple Etax Filing (referred to as “We,” “Us,” or “Our”). This Privacy Policy is incorporated into Our Terms & Conditions (“Terms“) and governs the information collected on the Site, as well as other online and offline communications with our employees. We refer to everything mentioned above as our “Services.”
We handle all information provided according to the policies and procedures outlined in the Privacy Policy. In some instances, we may need to disclose your personal information to third parties outside the company who may be assisting us with providing the Services to you. This Privacy Policy does not apply to any products, services, websites, or content offered by third parties (“Third-Party Services”), which are governed by their respective privacy policies.
PLEASE READ THE PRIVACY POLICY IN ITS ENTIRETY BEFORE SUBMITTING INFORMATION TO THE WEBSITE. BY USING THE WEBSITE, YOU ACCEPT THE TERMS OF THE PRIVACY POLICY.
INFORMATION WE COLLECT
We may collect information about you when you visit our Website or otherwise interact with our Website or Services.
a. Automatically collected information
We operate like many other companies in which We, and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information could include:
Location information may be used to provide customized Services, content, promotional offers, and other information that may be of interest to you.
You may disable the location features on your device If you no longer wish for us or our service providers to collect and use location information. Consult your device manufacturer settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or not available.
b. Information you provide
While using the Services, we collect information that identifies, describes, is reasonably capable of being associated with, directly or indirectly, with a particular consumer or household (Personal Information). We collect the following examples of Personal Information:
We may also obtain Personal Information from you where you expressly provide us with the information. Examples of sources from which we collect information include telephone calls with you, letters, e-mails or other communications from you, information provided via online chat or support services, web forms or inputs/uploads into our Site, documents you have provided to us, or references and referrals provided to us in connection with your employment application. Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of the Site or our Services.
c. Information from Third Parties
There are certain third-party websites or applications that interact with the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us or us providing information to the third party. For example, we may provide links on the Site to assist in sending a communication from the Site, or we may use third parties to facilitate emails, or social media postings (like a “Share” or “Forward” button). These third parties may retain information used or provided in any such communications or activities and are not subject to our Privacy Policy. We do not always have control or access to your communications through the third parties. When you use third-party sites or services, you are using their services, and we are not responsible for their practices. You are responsible for reading the applicable third-party privacy policies before using such third-party tools on our Site.
HOW YOUR INFORMATION IS USED
Your information may be used for the following purposes:
TRACKING TECHNOLOGIES AND COOKIES
We may use various technologies and methods to collect or store information about you (“Tracking Technologies”). Tracking Technologies may change, set, or modify settings or configurations on your Device. An example of the Tracking Technologies used on the Site, include, but are not limited to, the following:
You can change the settings on your browser to choose whether or not to accept cookies or other Tracking Technologies. If you choose not to enable cookies, you can still use our Site and Services, but doing so will restrict some of the functionality. Most browsers will alert you when a cookie is being used. You then choose to accept or reject the cookie. You can opt in or out of cookies at any time – except strictly necessary cookies (these are used to help make our website work efficiently).
If you wish to restrict or block the cookies set by any website, you can do this through the web browser settings for each web browser you use, on each device you use to access the internet.
If you don’t wish to accept cookies from one of our emails, you can choose not to download any images or click on any links. These settings will apply to all cookies, whether included on websites or in emails. Depending on your email or browser settings, cookies in an email may sometimes be automatically accepted (for example, when you’ve added an email address to your address book or updated a safe sender list).
We may also collect data through Google Analytics, or similar applications, which use cookies and technologies to collect and analyze data about the use of the Services. These services collect data regarding the use of other websites, apps and online resources.
DISCLOSURE OF YOUR INFORMATION
We may share your Personal Information with the government agency issuing the EIN, as well as with our service providers, affiliates, employees, and other third parties that perform essential services for us. Examples include: payment processor, cloud-service or internet provider, email marketing supplier, customer service platform, or other service providers.
We insist that these partners follow the same rules and standards with respect to your personal information as we do, and typically have a contractual agreement in place which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.
If you are a California resident, you may have additional rights with respect to the transmission of your information. Please see the section entitled “California Privacy Rights” below for more information.
We may aggregate, and/or anonymize any information collected through the Website or Service. We may use and share this aggregated and anonymized information (which is no longer Personal Information) for any purpose, including without limitation, for research and marketing purposes, analytics, and may also share such data with our affiliates and third parties, including advertisers, promotional partners, and others.
There are certain situations where Personal Information may be disclosed, examples are below:
DO NOT TRACK SIGNALS (“DNT”)
Do Not Track (“DNT”) is a web browser setting that enables a web application to disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a signal to websites, analytics companies, ad networks, and plug in providers you encounter while browsing to stop tracking your activity. Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
CHILD’S PRIVACY
The Site is not intended for use by children under the age of 16. We do not solicit or knowingly collect information from children under the age of 16. If you are the parent or legal guardian and become aware that a child under 18 has provided us with any personal information, please contact us at privacy@simpleetaxfiling.com to request the deletion of that information. If we become aware that a child under 16 has provided us with any personal information, we will immediately delete all information.
YOUR CHOICES ABOUT THE INFORMATION COLLECTED
You have choices when it comes to how we use your information, and we want to ensure you have the appropriate information to make the choices that are right for you.
If you choose to no longer receive marketing-related emails, you may opt out by following the instructions located at the bottom of the email. You may also contact us at privacy@simpleetaxfiling.com to be removed from all communications. If you would prefer that we not share your name and mailing address with third parties (other than with our affiliates) to receive promotional offers, you also have the option to opt out. To do so, please email us at privacy@simpleetaxfiling.com. Your choice will not impact our ability to share information in the other ways described in this Privacy Policy.
SECURITY
We take all reasonable, technical, and administrative measures to protect Personal Information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please email us at privacy@simpleetaxfiling.com.
LINKS TO OTHER SITES
The Site and this Privacy Policy may contain links to other websites. We are not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site should be deemed to imply that We endorse or has any affiliation with the links. Please see our Terms & Conditions for more information.
INTERNATIONAL DATA TRANSFERS
We operate in and use service providers located in the United States, however, because We work with global companies and technologies, your Personal Information may be transferred outside of the country in which it was originally provided. This may include transfers to third parties, such as service providers or affiliated entities who are located outside the United States or the European Union, where data protection laws may not offer the same level of protection as those in the United States. When we transfer Personal Information outside of these areas, we take steps to make sure that appropriate safeguards are in place to protect your personal information.
CALIFORNIA PRIVACY RIGHTS
This section of the Privacy Policy applies solely to California residents. We adopt this Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Reform Act (“CPRA”). Any terms defined in the CCPA or CPRA have the same meaning when used in this Section.
California residents have the following rights:
a. Request for information or deletion
California consumers have the right to request, under certain circumstances, that a business that collects personal information about the consumer disclose to the consumer the information collected for the preceding 12 months.
If we collected information about you for a one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. If we have anonymized data about you, we are not required to link your identity to that data if it is not otherwise maintained that way in our records.
You can also request that we delete your personal information. There may be certain exceptions to our obligation to delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information.
b. Right to limit use of sensitive personal information
You have the right to limit the use of each type of sensitive personal information for any purpose. Please note that We only maintain your sensitive personal information for a limited time, and only for the transaction for which it is required. We do not provide your sensitive personal information to any third parties.
c. Do not sell personal information
You also have the right, at any time, to tell us not to sell personal information. This is called the right to opt-out of the sale of personal information. Once notified by you, we will not sell your personal information to third parties.
d. No discrimination
We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. However, as permitted by California law, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive offered will relate to the value of your Personal Information. Participation in a financial incentive program requires your prior opt in consent, which can be revoked at any time.
e. Third-Party marketing
According to California Civil Code Section 1798.83, our users who are California residents can request and obtain from us a list of what personal information we disclosed to third parties for their own direct marketing purposes in the preceding 12 months. We do not currently disclose personal information protected under this section to third parties for their own direct marketing purposes.
f. Exercising your Privacy Rights for California Residents
You can request to access, delete, correct, or opt-out of the sale of your information by contacting us as at: privacy@simpleetaxfiling.com
We may also require you to confirm your identity and your residency to obtain the information. You are only entitled to make this request twice in a 12-month period. For emails, please include California Privacy Rights as the subject line. You must include your full name, email address, and confirm that you are a California resident. We will acknowledge your request within 10 business days and respond to your request within 45 business days. If we are unable to honor your request for any reason, we will notify you of the reason within the requested time period.
CHANGES TO PRIVACY POLICY
We may elect to change or amend our Privacy Policy from time to time. All changes to the Privacy Policy will be posted on the Website, and will become effective on the date posted.
CONTACT US
If you have any questions about this Privacy Policy, please contact us as follows: privacy@simpleetaxfiling.com
Simple E-Tax Filing
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